Product FAQs


The filters are designed to remove particles, such as airborne dirt and dust, and to help provide cleaner humidified air.
Filter life varies due to usage and hardness of water. We recommend you replace your filter every 2-4 months. Please check the filter monitor or the filter change sticker located on your unit to ensure that you are replacing your filter when necessary.
Filters can be obtained through our website or through an authorised Service Centre or check the replacment parts section.