• How is the flame effect being created?
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• We live in a condominium. Are we allowed to install a fireplace?
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• Permanent filter appears dirty, even after vacuuming clean Permanent filter appears dirty, even after vacuuming clean Read More »
• Unit will not operate Unit will not operate Read More »
• Decreased air flow Decreased air flow Read More »
• Excessive noise Excessive noise Read More »
• The filter service indicator will not reset The filter service indicator will not reset Read More »
• The filter service indicator still appears on LCD display even after cleaning The filter service indicator still appears on LCD display even after cleaning Read More »
• Heater Does Not Turn On. Heater Does Not Turn On. Read More »
• Power Light is Flashing or in some cases, Heater Turns On at Max Heat setting but then Shuts Off in 2 seconds with Power Light Flashing. Power Light is Flashing or in some cases, Heater Turns On at Max Heat setting but then Shuts Off in 2 seconds with Power Light Flashing. Read More »
• Not Enough Heat. Not Enough Heat. Read More »
• Heater cycles ON and OFF frequently. Heater cycles ON and OFF frequently. Read More »
• Remote Does not work. Remote Does not work. Read More »
• Heater is Blowing Cold Air. Heater is Blowing Cold Air. Read More »
• Unexpected Smell. Unexpected Smell. Read More »