• How is the flame effect being created?
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• We live in a condominium. Are we allowed to install a fireplace?
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• Flame not bright enough Flame not bright enough Read More »
• Simulated fire will not illuminate Simulated fire will not illuminate Read More »
• Unit making crackling/popping sound Unit making crackling/popping sound Read More »
• Heater will not turn off Heater will not turn off Read More »
• Heater blows cool air Heater blows cool air Read More »
• Remote does not work Remote does not work Read More »
• Not enough heat Not enough heat Read More »
• Heater cycles on and off frequently Heater cycles on and off frequently Read More »
• Heater Heater Read More »
• Heater cycles ON and OFF frequently. Heater cycles ON and OFF frequently. Read More »
• Remote Does not work. Remote Does not work. Read More »
• Heater is Blowing Cold Air. Heater is Blowing Cold Air. Read More »
• Unexpected Smell. Unexpected Smell. Read More »